Our most asked questions and the answers to them below
If your question isn’t below please contact us and we will answer your question.
I received a call from Microsoft or my Internet Service Provider
Microsoft or your Internet Service Provider i.e. BT or TalkTalk will never ring you, if someone is ringing you claiming to be from either then we suggest ending the phone call as this is most likely a scam wanting to pressure you into spending money on services you don’t require.
I received a pop up from Microsoft or Mcafee about my device being infected
This is usually a pop up that is not malicious itself but requests you ring ‘Microsoft or Mcafee’ to fix non-existent issues on your device. Restart your device and it should clear, if it hasn’t DO NOT CALL THE NUMBER ON SCREEN and bring the device into us for us to clear it and check it over.
Do you take in devices as part ex or buy devices outright?
We do not buy any devices from the public, if you are looking to sell your device we would suggest listing them on a local Facebook selling group, local cash converters type stores or Ebay.
Do you provide business support & services?
We have been offering a range of services and products to local businesses no matter the size for the last 15+ years, if you would like to speak to us regarding what Pro Logic can offer your business please call 01977 649100 or click here
Do you repair Apple products, printers, phones, tablets or consoles?
We do not currently offer repairs on any devices other than PC and laptops. We recommend getting in touch with the manufacture to find out where you could possibly get a repair.
We are able to offer some Apple software issue support but are unable to repair any hardware issues.
Not answered the question you had?
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