Business / Maintenance

Maintenance

IT infrastructure and computer equipment failures can cost your Business money. Pro Logic understands the importance of keeping your Business and People up and running. We offer various flexible support solutions allowing you to “cherry pick” the best possible cover for your site(s).

Field Service PC/Server Cover – The key to our success with maintenance agreements is providing a fast response and a high level of first time on-site repairs, maximising PC and Server uptime for our clients.

Remote Support – Because of the proliferation of Broadband Internet connections it is becoming increasingly possible for Pro Logic to offer remote desktop support for PC’s and Servers. This is a cost saving way for us to provide even quicker response times in helping with your problems.

Telephone Support – In many cases an on-site visit by one of our Engineers may not be necessary to deal with minor issues. You can rest assured that Pro Logic will respond to your telephone support queries in a helpful and professional manner. Telephone Support packages can be used on their own or as part of another package.

Networking – Your network infrastructure can be the source of many IT headaches and in many cases you may not be able to put your finger on the problem. Pro Logic can troubleshoot your network and also cover your structured cabling, data sockets, patch panels, switches/hubs and routers.

Please contact Pro Logic for a free Maintenance/Support evaluation.